How Distributors Order

7:00 a.m. - 5:00 p.m.
Eastern Standard Time

  By Phone:
Call us at our Angola, Indiana plant between the hours of 7:00 am and 5:00 pm Eastern Standard Time - 800-348-0868 or 260-665-9521.

Email address: info@vestil.com
Website: http://www.vestil.com

By Fax:
260-665-1339
Toll Free Fax 800-526-3133

By Mail:
Vestil Manufacturing Company
2999 North Wayne Street
P.O. Box 507
Angola, IN 46703

 

Terms and Conditions

  When ordering by mail or FAX, include the following:
  • Purchase order number and name of person authorized to purchase.
  • Order must meet $25.00 Net Minimum
  • Ship to address if different than the address that is being billed.
  • Complete phone and fax number.
  • If it is your policy to issue a confirming order following fax orders, be certain the order is marked CONFIRMING.
  • Description of items being ordered.
  • Quantity, size, model number....

 

New Account

  It is simple to establish an open account with Vestil Manufacturing Company.  Call us.... We can generally open an account within 48 hours.

 

Account Terms

  Open account terms of net 30 days from the day of shipment are extended to firms listed with a satisfactory rating from Dun and Bradstreet.  Unrated or unlisted firms are required to submit Vestil's Application for Credit.  Buyer may expedite an order, while on open account status, by including payment with order.

Buyer should thoroughly inspect all items for shipping damage before accepting delivery.  If damage has occurred, buyer should note the extent of the damage on the freight bill and call Vestil immediately.  Buyer should, at Vestil option, return any damaged products to Vestil pursuant to instructions.  File claim with carrier immediately.

 

Returns

 

Authorization must be obtained from the factory prior to returning any merchandise.

Authorizations must be in writing (Returned Goods Authorization.)

Only standard items are eligible for return. 

No special products or products that were subject to an approval drawing are eligible for return unless sent to the customer as the result of an error at the factory. 

Return of quick-ship items is subject to the standard 20% restock fee for term of original RGA (30 days).  Add 10% for each additional month. 

Merchandise will not be accepted for return after 90 days past the invoice date.   

Merchandise must be returned to the factory within 30 days from the date of issue of the Returned

Goods Authorization or will be void thereafter. 

All returns must be sent back using the specified carrier when Vestil is responsible for the return.  If the stated carrier is not used, the return will be accepted at the customerís expense.

All returns must have the Returned Goods Authorization paperwork prominently displayed on the largest package.  Mark the Returned Goods Authorization Number on all other packages. 

The issuance of an RGA shall not be construed as an acceptance of any responsibility or liability on the part of Vestil or as a waiver of any right to make a determination as to Vestilís responsibility. 

All claims for loss, damage or delays in transit are to be transacted by the consignee directly with the carrier.

Returned merchandise must be in resalable condition and in the original factory packaging. 

Credit will not be issued for any portion of the merchandise that is not considered resalable. 

Vestil reserves the right to inspect all returned merchandise and issue final determination as to its condition. 

Vestil reserves the right to refuse credit for returned product damaged as a result of improper customer packaging. 

Items returned to a Vestil location other than the site specified on the RGA paperwork will be assessed a $50 re-routing fee. 

Standard returns shall be assessed a 20% or $50 handling charge (whichever is greater) that will be deducted from the credit issued. 

It is Vestilís discretion whether to replace, repair or issue a credit for non-conforming products.

Warranty verification will be determined by a technical validation of the product once the ďnon-conformingĒ item is received by our factory. 

Material shipped to Vestil without authorization and an RGA number will be refused and returned to customer at the customerís expense. 

Only those materials listed on the RGA will be accepted for conditional return. 

Claims for shortages, corrections or deductions must be made within Five (5) days after receipt of material.

 

Custom Fabrication

  Custom fabrications are non-returnable and may require a 50% deposit before production.

Freight Quote
info@vestil.com
Copyright © 2017 Vestil Manufacturing.† 
All rights reserved.  Disclaimer Information

 
 
 

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